We're so glad you're here! Welcome to a team on a mission to make school the happiest place to work. Here's everything you need to start strong!
Monday, September 21st 2026 · 8:30 AM CST · Omaha, NE
Meet the Team
Your Onboarding Crew
You'll meet most of the team during your first week, but these team members will spend extra time with you to make sure you're set up for success. Some sessions will be peppered in over the next few weeks!
Marina Erickson
People Operations Manager
Kimberly Bailey
VP of Marketing
Lila Padios
Head of Customer Experience
Karen Borchert
Founder & CEO
Megan Hoffman
Customer Success Coordinator
Maci McWilliams
Software Engineer
Your First Week
Here's What's Coming Up
Your first week is designed to help you meet the team, learn how we work, and get you ready to make big impact here!
Day One
Monday
Welcome and orientation day! Get set up, meet the team, learn the lay of the land.
8:30am: Meet in the Alpaca office, coffee with Marina at Archetype
9:00am: Alpaca Tour
10:00am: Welcome to Alpaca + Alpaca Goals
11:00am: IT Setup + Benefits overview
12:00pm: Lunch & How to be successful at Alpaca
1:30pm: Operations 101
3:30pm: Manager 1:1
4:00pm: Wrap up the day with Lila
Day Two
Tuesday
Say Cheese for Picture Day and dive into Operations!
8:00am: Arrive at the office
8:30am: Picture Day!
9:00am: Brand Guidelines & Voice
10:00am: Operations 101
12:00pm: Lunch with Marina
1:30pm: Operations 101
3:30pm: Work time
Day Three
Wednesday
Learn how our customers are onboarded!
8:00am: Arrive at the office
8:30am: Work time
9:30am: Onboarding and Customer Relations
10:30am: Work time
12:00pm: Alpaca Potluck
1:30pm: Operations 101
3:30pm: Work time
Day Four
Thursday
Round 2 of Operations 101!
8:00am: Arrive at office
8:30am: Work time
9:00am: Operations 101
12:00pm: BYOL (bring your own lunch)
1:00pm: Operations 101
3:30pm: Work time
Day Five
Friday
You made it to through your first week, yay!
8:00am: Arrive at office
8:30am: Work time
9:00am: Operations 101
12:00pm: BYOL (Bring Your Own Lunch today!)
1:00pm: Meet the remote team!
1:30pm: Operations 101 + Q&A
3:30pm: Work time, prep for the week ahead
Before August 17th
A Few Things to Knock Out
Once you've accepted your offer, our team will send you a Gusto invite. Knock these out before day one and you'll hit the ground running.
01
Accept your Gusto invite and complete your I-9 Section 1, W-4, and direct deposit setup.
02
Upload a profile photo in Gusto so your teammates can put a face to the name.
03
Review your benefits options and elect coverage if you'd like to enroll on day one. There will also be a session on this during your first week.
04
Gather your I-9 documents (see the next section for what counts) and bring them on day one.
05
Complete your Gusto profile including the Additional Information section in your Personal profile.
First Day
Monday, September 21, 2026
Plan to arrive between 8:15-8:30 AM. Wear whatever makes you feel like yourself. Coffee is on us!
Where to Go
The Ashton Building
1104 N 12th St Omaha, NE 68102
We'll meet you in the Alpaca office at 8:30am to drop off your belongings and then we'll go grab a coffee! We suggest coming through the interior door inside the Ashton building.
Where to Park
Free Street Parking
The map below shows the closest spots to the Ashton entrance. Free parking can be found in the following locations:
Parking Lot North of HELLO Apartments
Parking Lot West of the Mastercraft building
What to Bring
I-9 Documents
Federal law requires us to verify your identity and work authorization on day one. Bring one document from List A, OR one from List B and one from List C. Originals only. No photos or copies.
Option 1
U.S. Passport or Passport Card
OR
Option 2 (one from each list)
List A:Driver's license, state-issued ID, or photo ID from a federal, state, or local government
List B:Social Security card or U.S. birth certificate
Questions, Answered
Common Questions
What should I wear on day one?
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Wear whatever feels like you! Most of the team dresses casually. Jeans and a t-shirt are completely normal. If you're more comfortable in business casual, that's great too!
Will lunch be provided on my first day?
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Yes! Lunch is on us Monday, Tuesday, Wednesday, and Thursday. Reply to your welcome email with any food allergies or preferences and we'll handle the rest.
What time does the workday end?
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The typical workday ends ~5:00 PM CT. We'll walk through how to win your day during onboarding week!
Can I work remotely?
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If and when you need focus time, life management time, or need to make it to appointments, etc. you can absolutely work remotely, simply communicate it with your manager to give a heads up (and bonus points if you update your working location on Google Calendar)! But as standard practice, we work in our beautiful office together.
When do I get paid?
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Payroll runs on the 15th and last day of the month.
Who do I contact if I have a question before day one?
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Reach out to marina@getalpaca.com with anything you need help with before your first day. No question is too small - ask away!
Who We Are
What We Do & Why It Matters
Alpaca is a school leadership platform powered by teacher voice. We help principals and district leaders turn teacher feedback into clarity, celebration, and culture-building action.
Mission
Make it easy to support teachers.
Vision
Elevate teaching to a first-class profession.
How We Work
Five Practices We Live By
These shape every decision we make and how we treat the people around us.
01
Teachers Are #1.
We build with teacher input. Teachers are essential to our product, our storytelling, our company culture. We're here to elevate the profession.
02
Move with Joyful Ambition.
We find hard work and big goals to be delightful. We choose hard work. We operate with music and laughter in pursuit of ambitious success. We love a good challenge.
03
Build for Better.
We are focused on innovation for the profession of teaching. We question assumptions and work to constantly level up. Our product, our company, and ourselves.
04
Work Out Loud.
Our starting position is to work out in the open, inviting feedback, collaboration, celebration, and change in pursuit of the best result. We ask for help, accept help, and offer help.
05
Win Little, Win Big.
We show up with focused effort to achieve little wins as a team. When we don't win, we learn from it, and then show up again and again. When we stack little wins, we win big together.
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